With nearly six million Australians damaging their smartphones in the last year there will be plenty of demand for a new service that’s just been launched that will come to your home and repair your device in less than an hour.
Likewize Repair Is a new mobile service that will come to you and make repairing your smart phone faster and easier.
There are five million Australians who have admitted to damaging their new smart phone in its first year of ownership which means they are carrying around a damaged phone and then faced with hours, and in some cases days, without their device while it’s being repaired.
Likewize Repair will be available to customers in Sydney, Melbourne and Brisbane with plans to expand to other states in the near future.
Repairs can be easily booked online before the technician arrives at your home with a fully equipped mobile workshop.
The service includes some of the most common repairs including new displays for iPhones and Samsung devices along with front and rear panels and battery repairs.
Customers can book a repair by identifying the make and model of their device before a trained, security-cleared technician arrives on your doorstep to carry out the repair which will take less than one hour on average.
All repairs also come with a 12-month warranty to give customers added peace of mind.
Likewize’s research shows 40 per cent of adults who have damaged their smartphone in the last year were frustrated that their phone is no longer fully functional.
Yet more than a third of these customers with damaged phones waited more than a month to get it repaired.
The study also showed 17 per cent of smartphone users will be willing to pay for a we-come-to-you smartphone repair service to save time and the effort of looking for a place that will complete the repair.
More than 729,000 parents who have damaged their smartphone say it was after handing it to their child to use.
And more than 680,000 Australians damaged their phones when it fell into a toilet.
“Given how reliant we are on our mobile devices, not only for work and our personal lives, but also to engage in communities online, the launch of Likewize Repair will help families and communities across Australia stay in touch,” says Andrew Hage, Managing Director for Likewize Australia.
“With the benefit of the ‘we-come-to-you’ repair offering, our expert technicians can work on your device in their specially designed vans, handing back a fully sanitized, functioning phone, so you can get on with life as quickly as possible.
“Likewize Repair expands on our commitment to eradicate customer pain points and make technology problems as easy to solve as possible.
While Likewize Repair vans will be launching in Sydney, Melbourne, and Brisbane, we have ambitious growth plans and a goal to have vehicles on the road in five states in the not-too-distant future.
At Likewize, we strive to be part of the solution, and our aim is to ensure fully functioning devices are back in their owners’ hands as quickly and smoothly as possible.”
Here are the Samsung and Apple smartphone models accepted for repair:
Samsung Galaxy S10, Samsung Galaxy S20, Samsung Galaxy S20 Ultra, Samsung Galaxy S20 FE, Samsung Galaxy S21, Samsung Galaxy S21 Ultra, Samsung Galaxy S21 FE, Samsung Galaxy S22, Samsung Galaxy S22 Ultra, Apple iPhone X, Apple iPhone XS, Apple iPhone XS Max, Apple iPhone XR, Apple iPhone 11, Apple iPhone 11Pro, Apple iPhone 11 Pro Max, Apple iPhone SE (2nd), Apple iPhone 12, Apple iPhone 12 Pro, Apple iPhone 12 Pro Max, Apple iPhone 13, Apple iPhone 13 Mini, Apple iPhone 13 Pro, Apple iPhone 13 SE (3rd).
To book a smartphone repair at home, visit likewizerepair.com.au.