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NBN introduces three new faster speed tiers for residential customers


The NBN has responded to Australia’s desire for even faster internet speeds with three new residential wholesale higher speed tiers to keep connected to work and play and stay entertained at home.

Research reveals 23 per cent of customers across Australia have upgraded to higher speed internet plans in the last 12 months with an additional 24 per cent planning to upgrade within the next year.

But not everyone will be able access these faster plans because of the type of NBN connection to their home.

And the wholesale prices listed below are what the retailers pay the NBN before putting on their margin and coming up with the retail price for customers.

The new plans are:

NBN Home Fast ($58 wholesale price per month)

Up to 100Mbps download speeds and 20Mbps uploads. This will be available across all fixed line NBN technologies.

NBN Home SuperFast ($68 wholesale price per month)

Up to 250Mbps download speeds and upload speeds of up to 25Mbps. Only available to 32 per cent of NBN customers mainly on fibre and HFC.

NBN Home UltraFast ($80 wholesale price per month)

Up to 1000Mbps download speeds but more accurately between 500Mbps and 1000Mbps with upload speeds of 50Mbps. Availlable to 18 per cent of NBN customers who have either fibre or HFC connections.

More Australian than ever are now working and learning from home as well as shopping and keeping themselves entertained so the demand for higher speeds is obvious.

At present more than 80 per cent of customers have chosen either the 50Mbps or 100Mbps plans when connecting to the NBN for the first time.

The NBN is planning to overprovision the existing wholesale fixed line speed tiers between June and August s0 customers can experience download speeds closer to the maximum theoretical speeds of their chosen plan.

So if you’re on a 100Mbps plan you’re likely to see your speeds closer to 100Mbps per second than ever before rather that in the 90Mbps range.

“This period of self-isolation has given pause for many Australians to consider how important it is to choose the right plan to meet their needs and, generally, the more people and the more devices connected within the home, the more utility and benefit customers are able to derive from higher speed plans over the NBN network,” says Brad Whitcomb, NBN Co Chief Customer Officer.

“Our priority is to help deliver high speed broadband to premises across Australia and, as we complete the initial volume build to 11.5 million premises, we are starting to unleash higher speed tiers on a phased basis.

“Launching the three new higher wholesale speed tiers is the next step in our network evolution and we will continue to upgrade the network to offer higher speed services to more customers over time.”