The Federal Government has placed an interim ban on the supply of second rate self-balancing scooters, also known as hoverboards, which have been seen to pose a significant fire risk.
The move, which comes into effect from today, comes after several incidents in Australia and around the world that have seen the hoverboards overheat and catch fire.
This is the result of defective electrical circuitry and substandard lithium ion batteries and chargers.
In 2015, the hoverboard craze took hold and demand for the products – which were being manufactured in a number of Chinese factories – soared to become one of the must-have items for Christmas.
Some opportunistic companies who wanted to cash in on the rush allegedly settled for substandard parts and lower quality rechargeable batteries and chargers to meet the demand.
As a result, the Government has acted and the ACCC (Australian Competition and Consumer Commission) has now temporarily halted sales on hoverboards that don’t meet safety standards.
One of the banned hoverboards – the Moonwalker – was sold at Big W stores.
Airlines have also banned hoverboards behind brought onboard any aircraft.
The ACCC has asked customers to stop using and charging their hoverboards immediately unless customers are sure they meet safety standards.
Here’s what customers can do:
* Contact the retailer of manufacturer where you bought your hoverboard and check if it has been tested to meet safety standards.
* Check the Recalls Australia website to see if your board is on the list.
* Under Australian Consumer Law, you have the right to a refund if you were sold a defective product. If the retailer cannot confirm the hoverboard meets safety standards you’re still entitled to a refund.
Below is a list of recalls to date: