Apple has admitted there are iPhone 15 Pro and iPhone 15 Pro Max overheating issues affecting some customers with plans to release an iOS 17 update to fix the problem.
Apple identified a bug that may be causing the problem with its latest iPhones – the iPhone 15 Pro and iPhone 15 Pro Max.
Some customers have been reporting the new iPhones operating warmer than usual since their release on September 22.
The iPhone 15 Pro and iPhone 15 Pro Max are both running Apple’s new A17 Pro chip and initially there were questions about whether the new silicone has contributed to the overheating issue.
Apple’s reported response was that it would not be throttling the A17 Pro chip as a short-term solution.
Apple also dismissed theories that it was a design issue to do with the iPhone 15 Pro and iPhone 15 Pro Max’s new titanium construction.
The likely cause of the issue, according to Apple, are third-party apps working in the background and overloading the system which causes the elevated operating temperature.
Instagram and Uber have been identified as some of these apps along with racing game Asphalt 9: Legends.
It’s possible the new iPhone 15 Pro and iPhone 15 Pro Max were running warmer after being restored by customers from their older iPhone backups which would also result in increased background activity.
Apple released a statement about the issue: “We have identified a few conditions which can cause iPhone to run warmer than expected.
“The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity.
“We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update.
“Another issue involves some recent updates to third-party apps that are causing them to overload the system.
“We’re working with these app developers on fixes that are in the process of rolling out.”
Apple is working on iOS17.1 which will address the overheating bug, but this isn’t expected to be released until late October.
It’s possible Apple will issue a smaller software update sooner to put the overheating issue to be once and for all.
For the record, Tech Guide has been using the iPhone 15 Pro Max for the past couple of weeks and have not experienced any overheating.